Frequently Asked Questions

I would like to purchase a Toyota vehicle. Where do I start?

We suggest that you visit a Toyota dealer or go to the Vehicles section of this website. To price a Toyota vehicle on-line, go to Build & Price where you can select a dealer and configure the vehicle of your choice.

No. All retail sales transactions of Toyota vehicles are processed directly through Toyota dealerships in Canada, so you must contact a Toyota dealer. Toyota Canada is the distributor of new Toyota vehicles in Canada and is responsible for the warranties of these vehicles.

A Toyota dealer is free to set its own selling prices for Toyota products and service.

Yes. If you wish to trade in your vehicle, your selected Toyota dealership must conduct an appraisal of this vehicle.

This is up to the dealer to decide.

For information on Toyota Certified Used Vehicles, please speak to a Toyota dealer. Only Toyota dealers are authorized to sell Toyota Certified Used Vehicles. You can view our Toyota Certified Used Vehicles here.
Toyota Financial Services can be reached by calling 1-888-Toyota-8 (1-888-869-6828), (select options 1 then 3), Monday to Friday from 9am-5pm, Eastern Standard Time. Their address is: Toyota Financial Services 80 Micro Court, Suite 200 Markham ON L3R 9Z5 Tel: (905) 513-8200 Fax: (905) 513-9776 or visit the Toyota Financial Services website.